Returns & Exchanges
At Boldenn, we want you to be completely satisfied with your home sanctuary, which is why we offer a 30-day return window for all unused furniture and decor items in their original packaging. We strive to make the return process as seamless as the design of our products to ensure your shopping experience remains stress-free.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal with your order number and zip code to select the items you wish to send back and receive a return authorization.
- 2.Prepare the Package
Carefully repack your items in their original boxes with all protective inserts to ensure they are not damaged during transit back to our warehouse.
- 3.Label and Ship
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our team inspects the returned goods, we will issue a full refund to your original payment method within 5 to 7 business days.